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How to Buy

By Phone:

To place an order with one of our experienced sales team or ask a question please call Binwarehouse.co.uk on 0208 393 4595

By Fax:

Please send your Purchase order to 0208 393 1172, please ensure that the full shipping & invoice address (if different to shipping address) is clear and that a contact name and telephone number is stated for both addresses.

By Email:

Please send your Purchase order to sales@binwarehouse.co.uk please ensure that you provide the full shipping & invoice address (if different to shipping address) is clear and that a contact name and telephone number is stated for both addresses.

Online:

We have an ordering system online, please add the items you require to the cart and update the quantities you require, once you have completed your shopping please go to check out. If you have any queries please call - we are here to help we like to talk. No voice automated phone system.

Payment...

Credit or Debit Card

We accept credit and debit card including Visa, Mastercard, Switch, Maestro, Solo, American Express and Visa Delta.

Cheques

We accept payment by cheques although no items will ship until the cheque has been cleared, any cheques should be made payable to SOHO Consulting Ltd with the invoice number on the rear.

Credit Accounts

For customers with credit accounts please contact your account manager or our sales team on 0208 393 4595. If you don’t have a credit account but would like one please also contact us.

Public Sector

Purchase orders accepted from Public Sector, you will be given a credit account automatically, please contact your account manager or our sales team on 0870 777 3028

Delivery and Returns

Delivery charges apply to orders depending on size, as a guide one 87 Litre bin to a UK address will cost £12.50 + VAT and 4 mobile containers £20.00 + VAT.

Delivery on most products is 2-3 days but please be aware that a number of our bins are built / moulded to client specification and can take 3-4 weeks depending on specification.

Delivery is by courier. If products arrive and you are unable to check for damage please mark / sign the delivery note UNCHECKED, damages / missing items should be reported within 24 hours of delivery. We cannot claim on insurance if you do not do this and we cannot replace broken bins Free of Charge if you have signed the delivery note as acceptable.

Please refuse AND call us if damaged items are delivered as our couriers will bring them back to us, if goods are signed as received and not unchecked insurance cannot be claimed, if a delivery driver says not to worry just call us and a product is damaged make sure this is written on the delivery note you sign.

Retention of Title

Goods supplied by Binwarehouse.com remain the property of Binwarehouse.com / SOHO Consulting Ltd until full payment has been made for the goods supplied.